FREQUENTLY ASKED QUESTIONS

TURNAROUND

Our Current Turnaround time for Screen Printing is 7-10 Business Days once artwork is approved.

Other products require different production methods and times can vary.

DO I NEED TO PAY A DEPOSIT?

Yes. 50% payment is required before production or design. Once payment is made, your project is put into our work cycle. If no deposit is made after

estimation and consultation, it stays in our quotes

MINIMUMS

Our screen printing minimum is 12 Pieces

Our Embroidery minimum is 5 Pieces (Samples are possible, but pricey)

We have no minimum for Heat Transfer Vinyl or Die-Sublimation.

Minimum Ink Color Change is 12 Pieces

SCREEN SET-UP

Orders under 100 Pieces, we charge $20 per screen

Free Screens for orders above 100 Pieces

PLUS SIZE SHIRTS

For 2XL - Add $2.00

For 3XL - Add $3.00

For 4XL - Add $4.00

Prices vary upon brand and garment type.

SCREEN STORAGE

We keep screens for only 48-72 hours after production is complete.

If you have a re-order in the near future, let us know! We can hold them up to 90+ Days.

GRAPHIC SIZE

Your Smallest Size will determine what your Print size is for your project

What does that mean? If you have a Small shirt, and a 4XL Shirt: They will have the same size graphic unless ran as separate jobs.

Our Standard Maximum Size is 12.5” Wide by 18.5” Tall. We do offer oversize graphics upon request or recommendation!

ARTWORK FILES

Send your artwork to Bentleycustomcreations@gmail.com

All files must be 300 dpi or more. Preferred file types are .PSD, .EPS, .PDF & .AI.

Please make sure all text is converted to outlines.

“I NEED ARTWORK! CAN YOU HELP?”

Yes. We offer professional Graphic Design services in-house!

Logo Design, Brand Development, Product Design, Wrap Design, Storefront Signage, and more.

Graphic Design : $50/hr •  Logo Design : $75/hr • Logo Recreation : $35 • Embroidery Digitization : $35

“CAN YOU JUST DRAW SOMETHING UP REAL QUICK?”

No. We invoice for every design that is built from scratch. You’re paying for time and experience from print industry professionals and creative designers.

CAN I USE MULTIPLE DESIGNS ON MY ORDER?

Yes. Although, they will be treated as separate jobs, and lose quantity price breaks.

CAN I MIX UP SHIRT COLORS?

Yes. Keep in mind, switching from a black shirt to a white shirt will result in a color change set up.

We recommend using one shirt color for your project. This leads to less confusion with your customers as well as better prices.

CAN I MIX UP INK COLORS?

Yes. You must order 12 pieces minimum of each ink color. Fees for re-setup and ink changes apply.

I NEED A RUSH!

Lets do it! Each Rush job is priced on a job-by-job basis. We require 100% Payment upfront on rush orders.